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BoilerCodes
E321
Baxi fault code

Baxi E321: hot water temperature sensor fault (also shown as 163)

Engineer only

Baxi describes E321 on Platinum, Duo-tec, EcoBlue, Megaflo, Assure, Main Eco and original 600/800 boilers as: hot water temperature sensor fault (also shown as 163).

What you can safely do

There is nothing you can safely do yourself with this one. Leave the boiler off and book an engineer.

Call a Gas Safe engineer if

  • Book a Gas Safe registered engineer.
Find a Gas Safe engineer near you Opens the official Gas Safe Register search.

Applies to: Platinum, Duo-tec, EcoBlue, Megaflo, Assure, Main Eco and original 600/800. Codes can differ between models, so check your manual.

What E321 means on each Baxi model

From Baxi's own fault tables. Your model name is usually on the front of the boiler or in the user manual.

ModelMeaning
Platinum, Duo-tec, EcoBlue, Megaflo, Assure, Main Eco and original 600/800Hot water temperature sensor fault (also shown as 163)

Common questions about Baxi E321

Can I fix Baxi E321 myself?

No. It needs a Gas Safe registered engineer to diagnose. Tell them the exact code and your boiler's model name.

Nearby Baxi codes

See all 97 Baxi codes

Sources