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BoilerCodes

Hive receiver lights explained

The receiver is the box near your boiler. Its status light, top right, tells you whether it can talk to the thermostat and hub.

Find your light

LightWhat it meansWhat to do
Status light solid greenConnected and working normally: the receiver can talk to the rest of your Hive system.Nothing. All is well.3 Hive sources
Status light solid blueConnected and working normally, set up for a gravity-fed hot water system.Nothing. All is well.2 Hive sources
Status light solid redThe receiver has lost its wireless connection to the thermostat.You can still switch the heating and hot water on and off with the buttons on the receiver. Then follow the reconnection steps.4 Hive sources
No status lightThe receiver has no power.Check the boiler is switched on at its isolation switch and that nothing has tripped in your fuse box.3 Hive sources
Double-flashing amberThe receiver is searching for your Hive hub (pairing mode).Carry on with pairing in the Hive app, or wait. If you didn't start pairing, see the reconnection steps.3 Hive sources
Single-flashing amberThe receiver has found the hub and is ready to pair with the thermostat.Continue pairing the thermostat in the Hive app.1 Hive source
Flashing pink or whiteStandalone mode: the receiver is searching for a thermostat without a hub.Pair the thermostat to it, following Hive's standalone steps.3 Hive sources
Solid amber, pink or whiteThe receiver has paused its search or timed out of pairing mode (Hive says this happens after about 40 minutes).Start pairing again.3 Hive sources
Heating or hot water light solid greenThat channel is on: the receiver has told the boiler to heat.Nothing. If the boiler still doesn't fire, look at the boiler's own display for a fault code.3 Hive sources
Heating or hot water light flashing greenCommands queued: the receiver got two or more on/off commands within a minute.Usually nothing. It's working through the commands.2 Hive sources

BoilerCodes is independent and not affiliated with Hive or British Gas. Everything here comes from Hive's own support articles and user guides, listed at the bottom.

Common questions

What does a red light on my Hive receiver mean?

Hive says a solid red status light means the receiver has lost its wireless connection to the thermostat. You can still use the buttons on the receiver to switch the heating on and off while you reconnect it.

Why is there no light on my Hive receiver?

Hive says no status light means the receiver has no power. Check the boiler's isolation switch and your fuse box.

What does flashing amber mean on a Hive receiver?

A double amber flash means the receiver is searching for your hub. A single amber flash means it has found the hub and is ready to pair with the thermostat.

Sources