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BoilerCodes

Glow-worm boiler fault codes

Glow-worm boilers show faults as F. followed by a number. Older Glow-worm boilers use different numbers: F9 on older models matches today's F.22, and F1 matches F.28 or F.29.

Before you call anyone

Glow-worm says F.22 can usually be fixed by repressurising, and F.28 or F.29 often comes down to the gas supply or a frozen condensate pipe.

CodeWhat it meansModelsCan you fix it?
F.22Low water pressure in the boiler (F9 on older models).Energy range, Betacom A rangeUsually yes
F.28Ignition unsuccessful when starting up (F1 on older models).Energy range, Betacom A rangeChecks first
F.29Flame loss during operation.Energy range, Betacom A rangeChecks first
F.75Pressure sensor fault.Energy rangeNo, engineer only
F.23Temperature difference too great between flow and return.Energy range, Betacom A rangeNo, engineer only
F.72Deviation between the water pressure sensor and return temperature sensor.Energy range, Betacom A rangeNo, engineer only
F.20Safety switch-off: overheating temperature reached.Energy range, Betacom A rangeNo, engineer only
F.25Safety switch-off: flue gas temperature too high.Energy rangeNo, engineer only
F.27Safety switch-off: fault in flame detection.Energy range, Betacom A rangeNo, engineer only
F.61Gas valve control system fault.Energy range, Betacom A rangeNo, engineer only
conNo communication between the PCB and the user interface.Energy rangeNo, engineer only
ErrUser interface fault.Betacom A rangeNo, engineer only
F.00Varies by model: flow temperature sensor fault (Energy range); flow heating temperature sensor fault (Betacom A range).Energy range, Betacom A rangeNo, engineer only
F.01Varies by model: return temperature sensor fault (Energy range); return heating temperature sensor fault (Betacom A range).Energy range, Betacom A rangeNo, engineer only
F.10Varies by model: short circuit: flow temperature sensor (Energy range); flow heating temperature sensor fault (Betacom A range).Energy range, Betacom A rangeNo, engineer only
F.11Varies by model: short circuit: return temperature sensor (Energy range); return heating temperature sensor fault (Betacom A range).Energy range, Betacom A rangeNo, engineer only
F.12Short circuit: cylinder temperature sensor.Energy rangeNo, engineer only
F.13Short circuit: domestic hot water cylinder temperature sensor.Energy rangeNo, engineer only
F.24Varies by model: safety switch-off: temperature rise too fast (Energy range); water circulation fault (Betacom A range).Energy range, Betacom A rangeNo, engineer only
F.26Fault in gas valve.Betacom A rangeNo, engineer only
F.32Varies by model: fan speed outside tolerance (fan frost protection active) (Energy range); incorrect air pressure (Betacom A range).Energy range, Betacom A rangeNo, engineer only
F.33Air pressure switch fault (fan frost protection active).Energy rangeNo, engineer only
F.49eBUS voltage fault.Betacom A rangeNo, engineer only
F.62Fault in the main board.Betacom A rangeNo, engineer only
F.63Fault in the main board.Betacom A rangeNo, engineer only
F.64Varies by model: electronics, sensor or analogue-to-digital converter fault (Energy range); fault in the main board (Betacom A range).Energy range, Betacom A rangeNo, engineer only
F.65Fault in the main board.Betacom A rangeNo, engineer only
F.67Varies by model: flame signal value from the electronics is incorrect (Energy range); fault in the main board (Betacom A range).Energy range, Betacom A rangeNo, engineer only
F.68Fluctuation of flame signal.Betacom A rangeNo, engineer only
F.70Varies by model: invalid product code (dsn) (Energy range); user interface incompatible with the main board (Betacom A range).Energy range, Betacom A rangeNo, engineer only
F.71Varies by model: flow/return temperature sensor fault (Energy range); flow heating temperature sensor fault (Betacom A range).Energy range, Betacom A rangeNo, engineer only
F.73Varies by model: water pressure sensor not connected or short-circuited (Energy range); heating circuit pressure sensor fault (Betacom A range).Energy range, Betacom A rangeNo, engineer only
F.74Varies by model: electrical problem in the water pressure sensor (Energy range); heating circuit pressure sensor fault (Betacom A range).Energy range, Betacom A rangeNo, engineer only
F.76Thermal fuse fault.Betacom A rangeNo, engineer only
F.77Varies by model: condensate or flue fault (Energy range); fault in gas valve motor (Betacom A range).Energy range, Betacom A rangeNo, engineer only
F.83No water in the installation.Betacom A rangeUsually yes
F.84Varies by model: flow/return temperature sensor fault (Energy range); permanent temperature difference between flow and return heating sensors (Betacom A range).Energy range, Betacom A rangeNo, engineer only
F.85Flow and return heating sensor fault.Betacom A rangeNo, engineer only
F.86Underfloor heating contact fault.Betacom A rangeNo, engineer only
F.87Electrodes fault.Energy rangeNo, engineer only
F.89Pump fault.Energy rangeNo, engineer only

Sources