Smell gas? Leave the property and call the National Gas Emergency line on 0800 111 999
BoilerCodes
con
Glow-worm fault code

Glow-worm con: no communication between the PCB and the user interface

Engineer only

Glow-worm describes con on Energy range boilers as: no communication between the PCB and the user interface. Possible causes Glow-worm lists, for an engineer to check: electronics defective.

What you can safely do

There is nothing you can safely do yourself with this one. Leave the boiler off and book an engineer.

Call a Gas Safe engineer if

  • Book a Gas Safe registered engineer.
Find a Gas Safe engineer near you Opens the official Gas Safe Register search.

Applies to: Energy range. Codes can differ between models, so check your manual.

What con means on each Glow-worm model

From Glow-worm's own fault tables. Your model name is usually on the front of the boiler or in the user manual.

ModelMeaningCauses listed for engineers
Energy rangeNo communication between the PCB and the user interfaceElectronics defective

Common questions about Glow-worm con

Can I fix Glow-worm con myself?

No. It needs a Gas Safe registered engineer to diagnose. Tell them the exact code and your boiler's model name.

Nearby Glow-worm codes

See all 41 Glow-worm codes

Sources