E384
Potterton fault code
Potterton E384: false flame (parasitic flame) (also shown as 164)
Engineer only
Potterton describes E384 on Potterton Assure (in Baxi's fault table) boilers as: false flame (parasitic flame) (also shown as 164).
What you can safely do
There is nothing you can safely do yourself with this one. Leave the boiler off and book an engineer.
Call a Gas Safe engineer if
- Book a Gas Safe registered engineer.
Find a Gas Safe engineer near you
Opens the official Gas Safe Register search.
Applies to: Potterton Assure (in Baxi's fault table). Codes can differ between models, so check your manual.