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BoilerCodes
E385
Potterton fault code

Potterton E385: under voltage (also shown as 165)

Engineer only

Potterton describes E385 on Potterton Assure (in Baxi's fault table) boilers as: under voltage (also shown as 165).

What you can safely do

There is nothing you can safely do yourself with this one. Leave the boiler off and book an engineer.

Call a Gas Safe engineer if

  • Book a Gas Safe registered engineer.
Find a Gas Safe engineer near you Opens the official Gas Safe Register search.

Applies to: Potterton Assure (in Baxi's fault table). Codes can differ between models, so check your manual.

What E385 means on each Potterton model

From Potterton's own fault tables. Your model name is usually on the front of the boiler or in the user manual.

ModelMeaning
Potterton Assure (in Baxi's fault table)Under voltage (also shown as 165)

Common questions about Potterton E385

Can I fix Potterton E385 myself?

No. It needs a Gas Safe registered engineer to diagnose. Tell them the exact code and your boiler's model name.

Nearby Potterton codes

See all 35 Potterton codes

Sources